Shipping & Returns

Thank you for shopping with us! No recommendation on pesticide use has been made by, or provided to, by the seller concerning the use of the pesticide covered by this website. Purchaser claims is for home use only and "not for commercial use".
At Gardening Zone, we offer a variety of shipping methods for you to choose from when checking out to give you the flexibility you need to get your package on time. Please read the following guidelines before placing your order.

Order Inquiry

If you are trying to find out information about an order you placed on our website, including tracking info and order status, please send an email to us with your:

Order Number
First and Last Name

This information will allow our customer support representatives to locate your order as quickly as possible.

For all other questions regarding general product information, please send us an email.

Pricing

Rates for shipping are set by FedEx, UPS, and USPS.

Shipping Schedule

We are located in Oregon and operate on Pacific Time. Please allow 1–2 days to process your order. Tracking information for UPS and FedEx deliveries will automatically be sent to you when available.

Out of Stock Items

While we make every effort to keep all products in stock, occasional delays may occur. We will notify you by email or phone if there is a significant delay and ship your order as soon as possible.

Return Policy

Your satisfaction is one of our most important priorities. If you have received an item that is damaged, defective, or incorrect, please contact us within 5 business days of receiving your shipment to schedule a return.

Please note that for all orders requiring a refund, a 20% restocking fee will be withheld from the total order amount, and a 50% restocking fee if items are not returned in their original condition.